By accessing telebase.io or using the Telebase API, you agree to be bound by these Terms. If you are using Telebase on behalf of a company or AI Agent deployment, you represent that you have the authority to bind that entity.
Telebase provides a data abstraction layer for telecom intelligence. We provide data retrieved on an "as-is" basis from third-party providers, including Vonage and Twilio. We do not guarantee 100% accuracy of carrier or line-type data.
Telebase is a business-to-business service. When you submit a phone number to the API, you are processing personal data relating to the individual associated with that number, and you are responsible for doing so lawfully. By using the service you warrant that:
Details of how Telebase itself processes personal data, including how phone numbers are handled and stored, are set out in our Privacy Policy.
You agree not to use Telebase for any of the following:
Telebase is a pass-through service. We are not liable for any damages resulting from downtime, incorrect carrier data, or your AI Agent's actions based on our API responses.
To the maximum extent permitted by applicable law, Telebase's total liability to you for any claim arising out of or relating to these Terms or the service shall not exceed the amount you paid to Telebase in the three months preceding the claim.
You may stop using the service and close your account at any time by contacting [email protected]. On closure, any unused credits are handled in accordance with our Refund Policy.
We may suspend or terminate API keys or accounts where these Terms are breached, where we reasonably suspect fraud or abuse, or where we are required to do so by law or by an upstream provider. Where an account is terminated for breach of Section 5, remaining credits may be forfeited.
We may update these Terms from time to time. If a change is material, we will give notice by email to the address on your account or by a notice on this site before it takes effect. Continued use of the service after a change takes effect constitutes acceptance of the updated Terms.
The Telebase service is operated by Telebase d.o.o., a limited liability company registered in Belgrade, Republic of Serbia. You can contact us at [email protected].
These Terms are governed by the laws of the Republic of Serbia, and the courts of Belgrade have exclusive jurisdiction over any dispute arising from them, without prejudice to any mandatory protections that apply in your country of residence.